Vacancy: Haveli Venue Lead – Bhaktivedanta Manor

The Haveli Venue Lead is responsible for the professional delivery of all events at the Sri Krishna Haveli. The post-holder reports to the Managing Director and will lead all events at Bhaktivedanta Manor and ensure they are delivered to a high standard in conjunction with any external contractors and in-house teams and departments. The post-holder will be confident, have strong business acumen and the ability to work well under pressure. They will have the talent to build, develop and motivate individuals to deliver excellent levels of customer care. 5 years’ experience within a supervisory role within a busy hospitality environment is preferred. A flexible and friendly approach to work is required and the ability to work as an integral part of a small team is essential

Principal Duties and Responsibilities:

Service areas

• Overall running operations for the Sri Krishna Haveli
• Creating & Managing revenue streams of income to support the Haveli
• Staff recruitment to ensure Haveli Events, Maintenance, Cleaning areas are covered
• Future strategizing for the Haveli
• Managing the wedding and events departments
• Assisting with temple departments to ensure best practice for delivery of temple events; in particular BMF & SB & Internal Festival team.
• Client management

Creating revenue streams

• Devise and host revenue-generating annual community events
• Assess profitability and therefore viability of events
• Ensure the Haveli meets its revenue targets
• Regular scrutiny of income spreadsheets

Staff Recruitment

• Identify gaps in staffing
• Hire new staff & mentor staff on serving with excellence for the estate of Bhaktivedanta Manor
• Conduct performance reviews of staff

Future Strategizing for the Haveli

• Attend management meetings to understand future plans for the temple and how they fit with the Haveli
• Develop best practices to be implemented even with a change of hands
• Create work flows to improve efficiency and productivity of the team
• Brand development for the continued future profitability of the Haveli
• Improve professionalism of the venue and its staff

Managing Weddings and Events departments

• Look at continuous improvement of all Haveli event products
• Ensure good relationships with suppliers, negotiate contracts to get the best for the estate
• Identifying staff strengths to best serve the venue
• Providing mentorship to develop further skills
• Set and review performance targets
• Manage workplace conflicts
• Be the final point of contact for issues with clients and the venue
• Oversee all staff

We will provide:

• Training and support in all areas.
• Supportive and friendly colleagues.

Location: Hare Krishna Temple, Bhaktivedanta Manor, Hilfield Lane, Watford WD25 8EZ

Hours: 35 Hours per week

If you are up for the challenge, get in touch with us with your CV and a covering letter by 31st August 2023.

Contact: hr@krishnatemple.com