Vacancy: Haveli Venue Lead - Bhaktivedanta Manor

(krishnatemple.com) – Vacancy: Haveli Venue Lead – Bhaktivedanta Manor

The Haveli Venue Lead is responsible for the professional delivery of all events at the Sri Krishna Haveli. The post-holder reports to the Managing Director and will lead all events at Bhaktivedanta Manor and ensure they are delivered to a high standard in conjunction with any external contractors and in-house teams and departments. The post-holder will be confident, have strong business acumen and the ability to work well under pressure. They will have the talent to build, develop and motivate individuals to deliver excellent levels of customer care. 5 years’ experience within a supervisory role within a busy hospitality environment is preferred. A flexible and friendly approach to work is required and the ability to work as an integral part of a small team is essential

Principal Duties and Responsibilities:

Service areas

Overall running operations for the Sri Krishna Haveli
Creating & Managing revenue streams of income to support the Haveli
Staff recruitment to ensure Haveli Events, Maintenance, Cleaning areas are covered
Future strategizing for the Haveli
Managing the wedding and events departments
Assisting with temple departments to ensure best practice for delivery of temple events; in particular BMF & SB & Internal Festival team.
Client management

Creating revenue streams

Devise and host revenue-generating annual community events
Assess profitability and therefore viability of events
Ensure the Haveli meets its revenue targets
Regular scrutiny of income spreadsheets

Staff Recruitment

Identify gaps in staffing
Hire new staff & mentor staff on serving with excellence for the estate of Bhaktivedanta Manor
Conduct performance reviews of staff

Future Strategizing for the Haveli

Attend management meetings to understand future plans for the temple and how they fit with the Haveli
Develop best practices to be implemented even with a change of hands
Create work flows to improve efficiency and productivity of the team
Brand development for the continued future profitability of the Haveli
Improve professionalism of the venue and its staff

Managing Weddings and Events departments

Look at continuous improvement of all Haveli event products
Ensure good relationships with suppliers, negotiate contracts to get the best for the estate
Identifying staff strengths to best serve the venue
Providing mentorship to develop further skills
Set and review performance targets
Manage workplace conflicts
Be the final point of contact for issues with clients and the venue
Oversee all staff

We will provide: